Last updated on: Jan 1st 2025
For the purpose of these Terms and Conditions, the term "we", "us", "our" used anywhere on this page shall mean Johns Tech, whose registered/operational office is 6-4, Pilla Suribabu Bungalow, Patha vuuru, Penugollu Dharmavaram, S Rayavaram Visakhapatnam, Andhra Pradesh, Pincode: 531060. "You", "your", "user", "subscriber" shall mean any natural or legal person who is visiting our website and/or subscribed to our services.
Your use of the website and/or subscription to our services is governed by the following Terms and Conditions:
By purchasing Ragmos, you agree to use it in compliance with these terms, applicable laws, and any additional terms outlined in a separate agreement with us. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
The payment for our service is a one-time fee. By providing a payment method, you authorize us to charge the applicable fee to your designated payment method at the time of purchase.
Since Ragmos is a one-time purchase, there is no subscription to cancel. However, you may contact our customer service team if you have any issues with your purchase.
Refunds will only be considered in exceptional circumstances, such as when there has been an error in billing or if the product is found to be defective. To request a refund, please contact our customer service team within 7 days of the purchase date. All refund requests are subject to review, and approval is at our sole discretion. If approved, the refund will be processed within 9-15 business days.
Ragmos does not involve physical goods. If you encounter a technical issue with our service, please contact our support team for assistance. We do not offer refunds for technical issues unless our team determines that the issue was caused by a fault in our system that cannot be resolved.
If the service you receive does not match the description provided or does not meet your expectations, please contact our customer service team within 7 days of purchase. We will review your case and take appropriate action, which may include a refund or service adjustment.
Ragmos is provided "as is" without any warranties of any kind, either express or implied. We do not provide warranties for any third-party services that may be integrated with our product.
All intellectual property rights in the service, including but not limited to software, content, and trademarks, are owned by us or our licensors. You are granted a non-exclusive, non-transferable, limited license to use the service solely for your internal business purposes.
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service, including but not limited to loss of revenue, profits, or data.
We reserve the right to modify or discontinue the service (or any part thereof) at any time, with or without notice. We may also adjust pricing for the service, but you will be notified in advance and given the opportunity to cancel your subscription before any price change takes effect.
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or related to your use of the service shall be subject to the exclusive jurisdiction of the courts located in Visakhapatnam, Andhra Pradesh, India.
If you have any questions or concerns about these Terms and Conditions, please contact us at contact@ragmos.com or call +917660084378.